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ASCII sample resume

KELLY R. THOMPSON
3121 Brennan Drive S.E.
Watertown, Massachusetts 02471
E-mail: kthompson@earthlink.com
781-212-4176

QUALIFICATIONS PROFILE

** SOFTWARE DEVELOPMENT: Accomplished in all areas of software development, including requirements analysis; solutions development; application design; writing, testing, and debugging code; installation; troubleshooting; and maintenance and upgrades. Lead and collaborate on cross-functional teams to attain team goals and create strong, viable products.

** NETWORK ADMINISTRATION: Adept in requirements analysis, network design, installation, configuration, maintenance, and administration. Effectively train end-users and perform skilled problem resolution. Record of achieving maximum system uptime.

** CUSTOMER/TECHNICAL SUPPORT: Accurately assess customer needs and specifications both by phone and in person. Quickly identify problems and issues and provide fast troubleshooting and problem resolution. Collaborate with vendors to achieve successful new product implementation, manage technical support, and attain improvement in customer systems' performance.

** LANGUAGES: C++, Visual C++, Rational Rose C++, C, Borland Delphi, and Assembly languages.

** NETWORKS: Microsoft Windows NT 4.0 Workstation, Windows NT Server 4.0, IntranetWare, Novell, Windows for Workgroups 3.11, Lantastic 4.0.

EDUCATION/CERTIFICATION

** Bachelor of Science in Computer Engineering Technology, 1993
Boston University, Boston, Massachusetts

Additional Professional Training:
C++ Programming  *  Visual C++ Development  *  Borland Delphi
Rational Rose C++  *  Novell Appware  *  Object Oriented Analysis

Certification:
** Microsoft Certified System Engineer, MCSE
** Microsoft Certified Product Specialist - Internet, MCPS-I

KEYWORDS

Software Engineer, Software Developer, Developer, Programmer, software requirement analysis, solution design, programming, program implementation, maintenance, network configuration, network design, installation, network administration, troubleshooting, information technology, B.S. Degree in Computer Engineering Technology, problem identification, problem resolution, problem solver.

EXPERIENCE HIGHLIGHTS

ALL-SPORTS, INC., Watertown, Massachusetts, 7/1996-present
-- Software Engineer
Analyze, design, implement, and maintain Windows applications for $20-million manufacturer of sporting goods and equipment. Develop software programs in Visual C++ for several applications: research and development (R&D); sales and account databases; human resources; inventory control; distribution; and accounting information.

Perform object-oriented analysis and design. Design and document applications using Rational Rose. Develop application prototypes using Borland Delphi and Novell Appware. Analyze network requirements and design configurations. Install and administer networks, including Windows NT Workstation, NT Server, Windows for Workgroups, and LANtastic. Assess customer needs to develop program features. Coordinate with vendors on new product implementation and technical support.

Key Achievements:

* Conceived and developed six new software programs.
* Implemented networks and applications, which saved $750,000 annually.
* Identified and resolved prototype problems, saving hundreds of thousands of dollars in potential redesign and manufacturing costs.

DALTON HOME ELECTRONICS, Boston, Massachusetts, 8/1993-7/1996
-- Software Engineer
Performed as key member of design team for $16-million manufacturer of consumer electronics. Provided direction to cross-functional teams in all areas of software-development cycle: requirements analysis; solutions design; application development, implementation, and testing; and maintenance and upgrades.

Analyzed and designed feature requirements and applications using C and assembly languages. Designed, coded, and implemented new features utilizing Visual C++. Developed embedded systems using C and assembly languages. Analyzed, designed, coded, and implemented software. Designed microprocessor control applications using Visual C++, C, and assembly languages.

Wrote networking applications, including IntranetWare, Novell, and Windows for Workgroups. Analyzed requirements; designed, installed, maintained and managed 150-node network. Researched and wrote proposals for software and hardware requirements. Served on technical review teams to assess application performance.

Key Achievements:

* Key member of team tasked with design of 8 new software applications.
* Assigned to serve as design team leader.
* Designed and coded enhancement features for premier new product.